# User Guide

- Link: https://scentric.ae/user-guide/
- Published: 2026-10-25T22:45:33+00:00
- Author: Muaz Alchamas

DEVICE SUPPORT

## Get to know your AURA.

For instructions for your Scentric® AURA device, use the documentation supplied 
with your device or contact support with your model name and hardware version.

![Scentric® AURA 888 Titanium device](https://scentric.ae/wp-content/uploads/2026/
10/AURA-888-CLASSIC-Titanium-scaled-1.jpg)

## Identify your model

Check the model name and hardware version on your device. If you need help finding
the correct instructions, include a photograph of the device label with your support
enquiry.

## Installation and support

Use the instructions supplied with your device. When requesting support, include
your device model, purchase country and a description of the issue.

## Warranty enquiries

Keep your purchase record available when requesting warranty assistance. [Read P06 Device warranty](https://scentric.ae/user-guide/#warranty)
and [P07 Product safety](https://scentric.ae/user-guide/#safety).

[Get device support](https://scentric.ae/user-guide/support@scentric.ae)

## Device warranty and product care

[Read P06 Device warranty and product care](https://scentric.ae/device-warranty/)

## Product safety and responsible use

[Read P07 Product safety and responsible use](https://scentric.ae/product-safety/)