Terms and Conditions

These terms and conditions apply whenever you visit or use this website.

Scentric Solutions LLC (“Scentric Solutions”, “we”, “us” or “our”) provides the services available on the Site to you subject to the following terms and conditions (the “Website Terms”).

Scentric Solutions LLC address and registered office is Scentric Solutions Trading L.L.C – Office 602, 6th Floor, Saeed Tower 2, Sheikh Zayed Road, Dubai, United Arab Emirates. registered in Dubai with the registration number 919746, VAT registration number (TRN): 100508505300003.

Please read the following (along with our Privacy and Cookies policy) carefully to understand our views and practices regarding your use of the Site.

By visiting www.scentricsolutions.com you are accepting and consenting to the practices described in this policy.

We reserve the right to update or modify the terms and conditions on our site at any time without prior notice. If the need arises, we may suspend access to our Site, or close it indefinitely. Your use of www.scentricsolutions.com following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this site.

Articles on this site may include embedded contents (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Scentric Solutions LLC shall not hold any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website. In no event will Scentric Solutions LLC nor their respective officers, directors, employees, shareholders, affiliates, agents, successors, assigns, retail partners nor any party involved in the creation, production or transmission of this website be liable to any party for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this web site, any websites linked to this website, or the materials, information or services contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.

In the event of any problem with this website or any content, you agree that your sole remedy is to cease using this website. In the event of any problem with the products or services that you have purchased on or through this website, you agree that your remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturer’s or supplier’s warranty, or to seek a return and refund for such product or services in accordance with the returns and refunds policies posted on this web site. This site may include inaccuracies, mistakes or typographical errors. www.scentricsolutions.com does not warrant that the content will be uninterrupted or error free.

Unless otherwise indicated, material on this website, including but not limited to texts, images, illustrations, software, audio clips, video clips, animation files, is subject to the copyright and trademark rights of Scentric Solutions LLC. Consequently, the material on this website may not be copied, reproduced, modified, posted, transmitted, distributed, in whole or in part in any form whatsoever. All rights reserved.
In the access or use of the Site, you shall comply with these Website Terms and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Website Terms, if you default negligently or wilfully in any of the obligations set forth in these Website Terms (including our Privacy Policy), you shall be liable for all the damages and losses that this may cause to Scentric Solutions LLC, its affiliates, partners or shareholders.
All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colours; however, the actual colour you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colours. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state and international laws in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner. Any claim of any type can’t access the value of the product(s).
You are responsible for duties and taxes outside the United Arab Emirates. All items entering a foreign country are subject to customs inspection and assessment of the duties and taxes in accordance with that country’s national laws.

You are responsible for maintaining the confidentiality of your account and password information, and you agree to accept responsibility for all activities that occur under your account and password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately. If you forget your password we will reset it upon your request and send it to the email address, which you specified when you registered. You are responsible for ensuring that the personal information which you are required to provide when you register is true, accurate and current in all respects. You are responsible for ensuring that the personal information you provide to us is up to date. If your personal information changes then please notify us immediately by contacting Customer Care on the following number (Saturday – Thursday 9:30 am – 6:30 pm, excluding public holidays) +971 4 591 3056 or email [email protected]

Alternatively, you can update your details through “My Account” page.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. Scentric Solutions LLC reserves the right to refuse service, terminate accounts, remove/edit content and cancel orders without prior notice if you violate these Website Terms or if we decide, in our sole discretion, that it would be in Scentric Solutions LLC’s best interests to do so.

By placing an order, you warrant that you are over 16 years of age, and that you are providing www.scentricsolutions.com with accurate, truthful information and that you have the authority to place the order.

Your account can be cancelled at any time by contacting Customer Care on the following number (Saturday – Thursday 9:30 am – 6:30 pm, excluding public holidays) +971 4 591 3056 or email [email protected]

See our Privacy Policy regarding the treatment of your personal information.

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable solicitor fees, resulting from any third-party claim, action, or demand resulting from any unauthorised use of the Site by you. You also agree to indemnify us for any loss, damages, or costs, including reasonable solicitor fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

Alternatively, you can update your details through “My Account” page.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. Scentric Solutions LLC reserves the right to refuse service, terminate accounts, remove/edit content and cancel orders without prior notice if you violate these Website Terms or if we decide, in our sole discretion, that it would be in Scentric Solutions LLC’s best interests to do so.

By placing an order, you warrant that you are over 16 years of age, and that you are providing www.scentricsolutions.com with accurate, truthful information and that you have the authority to place the order.

Your account can be cancelled at any time by contacting Customer Care on the following number (Saturday – Thursday 9:30 am – 6:30 pm, excluding public holidays) +971 4 591 3056 or email [email protected]

See our Privacy Policy regarding the treatment of your personal information.

If you have any questions regarding the Website Terms please contact Customer Care by email at [email protected]