DEVICE SUPPORT
Get to know your AURA.
For instructions for your Scentric® AURA device, use the documentation supplied with your device or contact support with your model name and hardware version.
Identify your model
Check the model name and hardware version on your device. If you need help finding the correct instructions, include a photograph of the device label with your support enquiry.
Installation and support
Use the instructions supplied with your device. When requesting support, include your device model, purchase country and a description of the issue.
Warranty enquiries
Keep your purchase record available when requesting warranty assistance. Read P06 Device warranty and P07 Product safety.